SLMC water bills normally include charges for the previous month’s water use. The August bill was intended to reflect July consumption only.
Due to a data transfer issue in moving meter readings to the new billing system, some properties were mistakenly billed for both June and July water use. This caused Extra Water Usage (EWU) charges that were incorrect.
To correct this:
- All properties with water service will only need to pay the base rate of $123.56 for August.
- Properties without water service will pay the standard $53.26.
- All EWU charges for July have been waived. EWU charges will resume for August’s usage, billed in September.
- Late fees for the August bill are waived. As long as payment is made by September 20, no late fees will be applied.
- If you have already paid more than the base rate, a credit will be issued to your account.
Questions?
- Email: SLMCBilling@OrgSupport.com
- Call: OrgSupport at (360) 867-8817 or SLMC Office at (360) 352-4787